FAQS

1. How long will it take to receive my order?

• Shipping typically takes 5-8 business days for UK orders. You will receive a tracking number once your order ships.

2. How do I return a product?

• If you are not satisfied with your purchase, please contact us at contact@SpoGolf.com to initiate a return. The product must be returned within 30 days and in unused condition.

3. Do you offer international shipping?

• Currently, we only offer shipping within the UK. We hope to offer international shipping in the future.

4. What payment methods do you accept?

• We accept Visa, Mastercard, PayPal, and other secure payment methods through our checkout process.

5. Can I track my order?

• Yes, once your order ships, you will receive a tracking number via email to monitor your shipment.

6. Can I change or cancel my order after it has been placed?

• Orders can only be changed or canceled before they are processed for shipment. Please contact us immediately at contact@SpoGolf.com if you need to make changes.

7. Do you offer gift cards?

• At the moment, we do not offer gift cards, but we are considering adding them in the future.

8. Is my payment information secure?

• Yes, we use secure third-party payment processors, and your payment details are protected using SSL encryption.

9. Can I purchase from your store without creating an account?

• Yes, you can check out as a guest without creating an account. However, creating an account allows for quicker checkout and easier order tracking.

10. What if my order arrives damaged or incorrect?

• If your order arrives damaged or incorrect, please contact us immediately at contact@SpoGolf.com. We will arrange a return or exchange as necessary.